FAQ
Account management and security
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026404
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Aug 25, 2026601
- How do I change or reset my login password if I forgot my login credentials?Published on Aug 22, 2023Updated on Aug 11, 202619,915
- How do I update my login password?Published on Aug 22, 2023Updated on Aug 5, 202632
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Aug 26, 20268,764
- I haven't received the verification codePublished on Aug 16, 2023Updated on Aug 26, 202633,773
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Aug 11, 202635
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Aug 14, 202613,961
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Aug 5, 20264,393
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Aug 26, 20262,230
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Aug 25, 20265,324
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Aug 25, 2026301
Showing 31-42 of 42 articles