FAQ

Individual verification

Guide to ID and selfie photos for identity verification
Published on 13 Oct 2023Updated on 28 Jan 202614,340
A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 5 Aug 20266,508
How do I verify an individual account?
Published on 25 Sept 2023Updated on 2 Jul 202631,792
Why did my identity verification fail?
Published on 5 Sept 2023Updated on 5 Aug 202611,630
How do I submit my proof of address (POA)?
Published on 5 Sept 2023Updated on 5 Aug 2026880
How long does it take to complete my identity verification?
Published on 5 Sept 2023Updated on 6 Apr 20267,060

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